How Live Chat Works

Australia online chat sets up a chat wizard at the right side bottom of your website similar to this example.

We engage you customers 24 / 7  in a friendly and professional manner and answer their questions to your specifications.
We try not to be too technical, the idea is to engage with your customer, find out their needs and pass them on to the correct person in your organization.
We also capture your customers name, phone number postcode and suburb and pass this information to you.

Once we have captured your customers details we will email or text their details to you.